Hi, My name is Karen Whitworth and I have operated Design Boutique since 1993. I am your sales and installation person for Graber Blinds. I have been in the blind business since 1990. I chose Graber products when I saw crystal pleats for the first time. They look and feel like cloth. They are the most beautiful honey-comb blind made. They are a perfect answer for almost any window. The insulating value on these honey-comb blinds is unreal.